Support Center

Frequently Asked Questions

How do I enable background GPS tracking?

Go to your iPhone settings, tap on "FishinTime", select "Location", and make sure it is set to "Always Allow". Also enable "Precise Location" to ensure the app maps your routes accurately.

My Apple Watch is not syncing. How can I fix this?

Ensure that both Bluetooth and Wi-Fi are turned on on your iPhone and Apple Watch. Once the devices reconnect, launch FishinTime on your iPhone and open the Watch app; your offline watch sessions will automatically sync in the background.

Where is my data stored?

Your data is securely backed up and synced via Google Firebase Firestore. Your catch pictures are stored in Firebase Storage. All logs are private and are only linked to your authenticated email account.

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